Last Updated: September 1, 2026
ZRD Manufacturing (“ZRD,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you provide when using our website, www.zrdmfg.com (the “Website”).
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.
By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you contact us, request a quotation, submit a project inquiry, upload technical files, or otherwise communicate with ZRD.
1.1 Information You Provide Directly
Depending on how you interact with our Website, we may collect:
- Name
- Company name
- Email address
- Phone number
- Equipment or product type
- Project requirements
- Manufacturing requirements
- Material requirements
- Quantity requirements
- Tolerance and surface treatment requirements
- Technical specifications
- Other information included in your inquiry
If you submit a project through our quotation or inquiry form, you may also provide technical files such as:
- STEP
- STP
- IGES
- X_T
- STL
- DWG
- CAD drawings
- 2D or 3D engineering files
- Product images or reference materials
The specific information requested may vary depending on the form or service you use.
2. Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically through standard web technologies, cookies, analytics tools, and similar technologies.
This information may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate geographic location
- Referring website
- Pages visited
- Time spent on pages
- Navigation and interaction information
- Date and time of visits
- General Website usage information
We may use technologies such as cookies, analytics tools, and Google Tag Manager or similar technologies to understand how visitors use our Website and to improve website performance and user experience.
3. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
3.1 Responding to Inquiries
We may use your contact information to:
- Respond to quotation requests
- Answer technical questions
- Discuss enclosure manufacturing requirements
- Communicate about your project
- Provide manufacturing recommendations
- Provide estimated pricing or production information
- Follow up on your inquiry
3.2 Project Evaluation and Manufacturing
Information and technical files submitted through our Website may be used to:
- Review project requirements
- Evaluate manufacturability
- Conduct design-for-manufacturing (DFM) reviews
- Recommend manufacturing processes
- Prepare quotations
- Evaluate materials and production requirements
- Review tolerances and finishing requirements
- Plan prototyping or production
- Communicate technical requirements with relevant project personnel
3.3 Website Improvement
We may use automatically collected information to:
- Understand how visitors use our Website
- Improve website structure and navigation
- Analyze website performance
- Identify technical problems
- Improve content and user experience
- Understand general visitor interests
- Measure marketing and website performance
3.4 Business Communication
Where permitted by applicable law, we may use contact information to communicate with you about your inquiry, project, services, or other business-related matters.
You may request that we stop sending non-essential marketing communications at any time.
4. Protection of Confidential Project Information
We understand that customers may provide confidential engineering information, product designs, drawings, specifications, and other proprietary materials when requesting manufacturing services.
We treat submitted project information as confidential business information and use it primarily for the purposes necessary to evaluate, quote, manufacture, communicate about, or otherwise support the requested project.
Where appropriate, a mutual NDA or customer-provided NDA may be reviewed and executed before detailed technical information is exchanged.
The Website itself does not automatically create an NDA or other contractual confidentiality obligation unless a separate agreement has been entered into between the parties.
5. Customer Drawings and Technical Files
All drawings and technical files you submit will be treated confidentially. Our privacy policy does not constitute an NDA agreement. You warrant that any technical files or drawings you upload do not infringe third
‑
party intellectual
‑
property rights and you hold proper authorization to submit such materials to us.
6. Project Images and Case Studies
ZRD may publish selected manufacturing projects, product images, or project descriptions on our Website, marketing materials, case studies, or other business channels.
We will seek appropriate permission where customer identity, confidential product information, proprietary designs, or other sensitive project information is involved.
If you believe that information relating to your project has been published without appropriate authorization, please contact us using the information provided in the Contact Us section below.
7. Cookies and Similar Technologies
Our website may use cookies to enhance your browsing experience. Cookies on our site fall into two main categories:
Strictly Necessary Cookies: Required for basic website functions and cannot be switched off.
Performance / Analytics Cookies: Used to collect website usage statistics. These cookies will only activate upon your explicit consent. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You may opt out of analytics cookies through the cookie consent banner on our site.bling certain cookies may affect the functionality or performance of some parts of the Website.
8. Analytics and Third-Party Services
We may use third party technologies and services to help operate, analyze, secure, and improve our Website. These services may process certain technical or usage information according to their own privacy policies. For example, the Website uses Google Analytics 4 and Google Tag Manager, services provided by Google LLC. Google acts as a data processor on our behalf. Collected data may be transferred and processed in the United States. These technologies may collect information such as browser information, device information, page views, interaction data, and other usage information. You may review Google
’
s privacy policy at https://policies.google.com/privacy. You may opt out of Google Analytics data collection via Google
’
s official browser add on. Third party service providers may process information on our behalf or according to their own applicable privacy policies. We recommend reviewing the privacy policies of relevant third party providers for more information about how they process data.
9. How We Share Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share information when reasonably necessary for legitimate business purposes, including with:
Service Providers
We may use trusted third-party service providers for services such as:
- Website hosting
- Website maintenance
- Analytics
- Website security
- Email communication
- File processing
- IT support
- Business operations
Such providers may have access to information only to the extent reasonably necessary to perform their services.
Business and Manufacturing Partners
Where necessary to evaluate or fulfill a project, certain project information may be shared with relevant employees, engineers, manufacturing personnel, suppliers, contractors, or business partners involved in the requested service.
We seek to limit disclosure to information reasonably necessary for the applicable business purpose.
Legal Requirements
We may disclose information where required to do so by law, regulation, legal process, court order, governmental request, or where reasonably necessary to protect our rights, property, safety, customers, or Website.
10. International Data Transfers
ZRD serves customers internationally, including customers located in North America, Europe, Australia, and other regions.
As a result, information submitted through the Website may be processed or accessed in countries other than the country where you are located.
Different countries may have different data protection laws.
Where applicable, we take reasonable steps to handle personal information in accordance with applicable legal requirements and appropriate security practices.
11. Data Retention
We retain personal information and project information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Managing customer relationships
- Evaluating and fulfilling projects
- Maintaining business records
- Meeting contractual obligations
- Complying with legal or regulatory requirements
- Resolving disputes
- Protecting our legitimate business interests
The retention period may vary depending on the type of information and the nature of the business relationship.
Technical project files may be retained when reasonably necessary for project management, manufacturing, quality control, repeat production, customer service, or other legitimate business purposes.
12. Data Security
We take reasonable technical, administrative, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
For highly sensitive technical information, customers may contact us to discuss appropriate confidentiality arrangements, including an NDA, before exchanging detailed project information.
13. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
- The right to request access to personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of certain information
- The right to object to or restrict certain processing
- The right to withdraw consent where processing is based on consent
- The right to request information about how your personal information is processed
- The right to opt out of certain marketing communications
These rights are subject to applicable laws, contractual obligations, and legitimate business or legal requirements.
To exercise a privacy-related right, please contact us using the contact information below.
14. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws.
Depending on the circumstances, these rights may include the right to:
- Know what categories of personal information we collect and how it is used
- Request access to certain personal information
- Request deletion of certain personal information
- Request correction of inaccurate personal information
- Opt out of certain forms of personal information processing where applicable
- Receive information about how privacy requests are handled
ZRD does not sell personal information in the traditional sense for monetary consideration.
If you would like to exercise a privacy right or ask whether a particular right applies to your information, please contact us using the information below.
We may need to verify your identity before completing certain requests.
15. European Economic Area, United Kingdom, and Other Jurisdictions
If you are located in the European Economic Area, United Kingdom, or another jurisdiction that provides specific data protection rights, you may have additional rights under applicable privacy legislation.
Depending on the applicable law, our legal basis for processing personal information may include:
- Performance of a contract or steps taken at your request before entering into a contract
- Legitimate business interests
- Compliance with legal obligations
- Your consent, where required
Where applicable, you may have the right to request access, correction, deletion, restriction, portability, or objection to certain processing of your personal information.
You may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
16. Children’s Privacy
Our Website is intended for business and professional users.
We do not knowingly collect personal information from children under the age required by applicable law.
If you believe that a child has provided personal information to us through the Website, please contact us so that we can take appropriate action.
17. Links to Other Websites
Our Website may contain links to third-party websites, services, or platforms.
These third-party websites operate independently from ZRD and may have their own privacy policies and terms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, Website functionality, legal requirements, technology, or business practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage visitors to review this page periodically to stay informed about how we handle information.
19. Contact Us
If you have questions about this Privacy Policy, our data practices, your personal information, or a privacy-related request, please contact us.
ZRD Manufacturing
Email: info@zrdmfg.com
Email: sales@zrdmfg.com
Phone: +86 13972955806
Phone: +86 18062040495
Address:
Room 1101, Building 19,
Donghu High-Tech Smart City,
Gedian Economic-Technological Development Zone,
Ezhou City, Hubei Province,
P.R. China
Website: www.zrdmfg.com
20. Effective Date
This Privacy Policy is effective as of September 1, 2026.